Chegg is basically an on-line university bookshop. You can rent, buy, and sell textbooks all through Chegg. It besides has a study component that includes casebook solutions and access to experts who can answer questions. In this article, we ’ ll take a tour of what Chegg has to offer .
Quick Summary
- Marketplace for new and used editions of textbooks
- Many used books offer steep discounts over new ones
- eTextbooks allow searching and highlighting text
Chegg Details | |
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Product Name | Chegg |
Services | Buy, sell, and economic rent textbooks |
Book Types | physical or digital |
Shipping | Must pay for shipping unless a promo is being offered |
Refunds | 21-day release returns |
Promotions | Textbooks come with 4-week free trial of Chegg Study |
Who Is Chegg?
Chegg provides textbooks to university and community college students. Its CEO is Dan Rosensweig. Chegg is based in Santa Clara, CA, and was formed in 2005. The company went public in 2012 and trades under the stock symbol CHGG. Chegg benefited enormously from the transition to virtual education throughout 2020 during pandemic lockdowns. In its Q1 2021 investor report, it reported 55 % year-over-year gross growth. And, according to the report, the site besides presently averages 19 million singular monthly visitors.
What Do They Offer?
Chegg provides textbooks for buy and renting. They besides have information on how to sell back exploited textbook. Its prey audience is university and community college students. In summation to textbooks, it provides tutor services through Chegg Study.
With Chegg, students can save up to 90 % off the list price of textbook. There is besides a 21-day risk-free return policy on physical books. This can come in handy if a student decides to drop a classify .
Buying Textbooks
many students are familiar with buying textbooks from the university bookshop. however, these are frequently new books sold at full price. not merely are Chegg books a lot cheaper than fresh books, but you besides don ’ t have to make a slip to the bookshop. alternatively, books are delivered right to your door. You ‘ll besides receive 7-day instantaneous access to the eTextbook translation of the bible while you ‘re waiting for it to arrive.
Renting Textbooks
Renting textbook is a cost-efficient way to pay for class materials. Chegg makes renting textbooks easy. Once you are finished with a lease, use the postpaid render shipping label to return the book. If you do n’t return your book by the due date, you ‘ll be charged an extension tip ( 25 % of the original rental cost ) which gives you an excess 10 days to return it. If you do n’t return it by that prolong date, you ‘ll be charged a purchase fee. Or if you want more rental clock, you can always extend the lease period.
Rentals normally come in good form with some signs of wear. You can highlight text in rentals but Chegg discourages writing in them. In addition to lease, some books are available for purchase either as used or new.
When selecting a book to rent, you ’ ll see its ascribable date. Textbooks have close to three months before they must be sent back. You ’ ll besides see the book ’ south tilt monetary value and Chegg discount a well. note that rentals are used textbooks and generally do not come with supplementary materials such as CDs, DVDs, access codes, or lab manuals. If you want those, you ’ ll indigence to purchase a new textbook.
eTextbooks
Some textbooks have an eTextbook available. An eTextbook is a digital translation of the physical textbook. You can entree the eTextbook on connect devices. You can besides search and highlight textbook. monthly rental rates start at $ 6.99 per month and they come with a 14-day recurrence policy. eTextbooks monetary value a small less than the physical textbook, but they are an extra purchase. eTextbooks can be rented for 120 or 150 days. Or you can buy them.
Sell Your Textbooks
Chegg used to buy use textbooks but stopped doing that a while back. If you click Sell from the top menu, you ’ ll be brought to a page that recommends using GoTextbooks and provides a link to them. Related : How To Resell Your Textbooks And The Best Places To Do It
Chegg Study
Chegg Study is a subscription-based study serve. You get entree to textbook solutions and expert Q & A 24/7. It says that the average reception clock time to questions submitted by its subscribe students is 46 minutes . Chegg Study costs $ 14.95 per month. however, if you buy or rent a casebook from the locate, you ‘ll receive a 4-week release trial of the service.
Is Shipping Free?
No, you do generally have to pay for shipping with Chegg. But they often run free shipping promos such as waiving the ship charges on orders of $ 35 or more. besides, you wo n’t have to pay to send your books back as Chegg provides prepay ship labels for returns.
How Does Chegg Compare?
Chegg separates itself from other retailers by offering so much more than just textbooks. If you ‘re looking for an all-in-one teach platform, Chegg is going to be difficult to beat. But if you need to buy or rent textbooks, Chegg ‘s extra features wo n’t be a sell period. And, in that case, you may be able to find better prices and terms by choosing one of Chegg ‘s competitors like Amazon or Barnes & Noble. Check out how Chegg compares in this immediate table :
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Rating | |||
Free Shipping | $35 order minimum when promotions are being offered | $25 order minimum or Amazon Student membership | $35 order minimum or BN membership |
Refund Period | 21 days | 30 days | 21 days |
Rental Extension Period | 10 days | 15 days | 15 days |
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How Do I Open An Account?
You can visit Chegg ‘s web site to create your score and start patronize. You ‘ll have the option to either create a alone username and password or logarithm in with your Apple, Facebook, or Google credentials .
Is It Safe And Secure?
Chegg ’ s web site does use encoding and a batten payment method. however, it should be noted that it has suffered three data breaches over the past four years. The worst of the hacks took place in 2018 when information from over 40 million customers was leaked. No web site is wholly invincible to cyberattacks and those that are deoxyadenosine monophosphate boastfully as Chegg are natural targets for hackers. calm, three breaches in such a shortstop time period of time is distressing and could cause one to wonder if Chegg is investing enough time and money into its data security system systems.
How Do I Contact Chegg?
many questions about the Chegg chopine have already been addressed and answered on their Help Center. however, if you more questions you can text their team at 408-351-0942 or call them at 855-477-0177. Most customers have reported satisfy experiences when dealing with Chegg hold. The company is presently rated 4.0/5 on Trustpilot from over 4,800 customer reviews.
Is It Worth It?
The Chegg platform is incredibly popular with college students. It ’ second convenient to have textbooks shipped to your savoir-faire. And given the generous 21-day render policy on physical textbooks and potential cost savings, Chegg is surely worth checking out. however, it isn ’ t the merely game in town. Amazon is a rival of Chegg ‘s vitamin a well as Barnes & Noble and several others. Make certain to compare prices for the casebook you need at multiple casebook rental sites before pulling the trigger.
Chegg FAQs
Let ‘s answer a few of the most common questions that people ask about Chegg : Can I purchase a membership with Chegg to get free shipping? No, unlike Amazon or Barnes & Noble, Chegg does n’t have a paid membership tier that constantly offers free shipping careless of rate size. Does Chegg have an eBook reader app? Yes, and it allows readers to easily navigate, search for cardinal words, and highlight. Can students use Chegg to cheat? Students could surely try to manipulate Chegg ‘s study tools to get answers to exam questions or gain other unfair advantages. however, Chegg has several policies in place that are meant to uphold academician integrity, including its Honor Shield, Honor Code Policy, DMCA copyright removal action, and more Why I have been locked out of my Chegg account? Chegg accounts can only be used on up to two disjoined devices per month. If you try to log in on more devices then this in a given calendar month, it could indicate that your account is being shared and it will be locked while Chegg investigates. Chegg says that it will notify freeze accounts of the consequence of investigations within 48 hours either way.
Chegg Features
Services | Buy, betray, and rent textbooks |
Book Types | physical or digital |
Shipping | Must give for shipping unless a promo is being offered. Always free for casebook sellers and on rental returns |
Refunds | 21-day free returns |
Late Fees On Rental Returns | 25 % extension fee for returns 1-10 days late. Customers are charged the full purchase price for the book after that . |
Availability | Can not ship internationally — US address required . |
Payment Methods |
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Payout Methods | Check or PayPal ( For books resold on GoTextbooks ) |
Payout Speed |
( For books resold on GoTextbooks ) |
Other Services |
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Customer Service Options | Help center, 24/7 live chat, text, and call |
Customer Service Numbers |
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Promotions | Textbooks come with 4-week release test of Chegg Study |