How cursorily will I receive my order ?
How will my rescue be sent ?
What if I miss my manner of speaking ?
Customs and tax information
What if my club arrives damaged ?
Where do you deliver to ?
How quickly will I receive my order?
We send orders out angstrom soon as we can. Prints and products can occasionally take up to 14 days to process, specially from the Premium collection, as they are created to ordain, including frustration and signatures by Miraphora and Eduardo. So please be patient. If you need yours immediate, let us know on the checkout page and we ‘ll see what we can do – If you have already made your order you can quickly contact us about an ordering through your bill .
How will my delivery be sent?
Orders are packed to ensure they do not get damaged on their means to you .
When we dispatch your club you will receive an electronic mail containing a link to track your delivery .
Most orders are sent with FedEx. In some cases we may use an alternate messenger service such as Royal Mail or DPD .
What if I miss the delivery?
Royal Mail or your local delivery partner will at first leave an advice slip, informing you how to arrange redelivery or where to collect. If your order gets returned to us we will happily send it out again, but we will ask you to cover postage .
Our manner of speaking charges are based on the weight of the tract and the distance our owls have to travel. The sum cost will be mechanically calculated in the checkout system .
Customs and Tax information
Customers outside the UK may be charged customs duties when their items are delivered to their nation. As a general rule customs duties and taxes are paid by the customer in the customer ’ s country on all shipments .
Customs policies and charges vary from nation to country. We have no control over these customs charges and can not predict what they may be. Your local customs offices can provide more information on this.
Depending on your state ’ s customs regulations, you may be charged to local anesthetic tax/VAT and import duties. Please chatter here for the VAT rates for all european countries .
Customs and tax frequently asked questions:
What charges will I incur if I buy from your website online to be delivered in the EU?
In the EU, you are most likely to incur local VAT and customs clearance charges. ( local EU VAT rates )
What do you include in your customs declaration forms?
Customs declarations will include details of the character of the product and value paid by the customer at the time of holy order .
What are the customs charges in my country?
We are not able to predict if there is a customs charge and how a lot it will be. Customs charges are applied by your local customs regulative body in your area. For more information, please check with your local customs office .
What is the VAT rate for my country?
Please click here .
Can you reduce the value of the product on your customs declaration document?
We are legally required to provide accurate information. Providing faulty information may besides lead to a delay in you receiving your orderliness .
Can you send my order as a gift in order to avoid paying customs?
We can not send your order as a endowment for Customs avoidance.
The Customs declaration form will constantly be completed to reflect precisely what the parcel contains, and it will state that the items are being sold by us.
If you are ordering a giving for person else, our packing skid which is included in the parcel does not contain the prices and it will have your diagnose as the buyer of the items. however, please note that the Customs contract will have all the prices on it .
Do you plan to open a shop in Europe?
This may be a possibility at some point in the future ; when we do, we will announce it via our social media channels and newsletter. Sign up to our newsletter here .
What if my order arrives damaged?
If your order arrives to you faulty or damaged, please contact us angstrom soon as potential with photos showing damage via your bill or via our contact page. We will then arrange a tax return, refund or substitute, as needed .
Unless a product is faulty, we can not offer refunds after it has been removed from its promotion. We are not responsible for changes made to products after they have been received the customer e.g. issues arising from framing or decorating.
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Where do you deliver to?
Our owl ship worldwide – see the full list of countries we deliver to .
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